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Questionnaires
Parents, social workers and staff are encouraged to complete an anonymous questionnaire here.
“I feel safe in the home and staff look after us properly.”
Resident
“Staff take boys on so many activities, they don’t have time to be bored.”
A resident’s young relative
“It has been very positive since he came here and he has made huge progress. He is a different boy since working with staff.”
Social worker
A handwritten thank-you card reads:
“Dear ** & all the staff,
Just to say a very sincere thank-you to you all for the great patience, skill & love you have all shown in caring for our grandson **. It may not be obvious to all but we have noticed a great change in him, for the better! We know that the road was not an easy one but we are sure that a successful end is in sight, due to your efforts.
We wish continuing success to you and your proteges.
Good luck to you all,
God bless you all,
so very much.”
Date: 14th May 2022:
“To Whom It May Concern,
I am the allocated Social Worker for [name redacted][DOB [date redacted]) who is a Child Looked After (‘CLA’) by London Borough of Islington under a S.31 Full Care Order.
[name redacted] is a young boy who experienced significant developmental trauma within his birth family (including exposure to domestic abuse, emotional abuse, substance misuse and neglect). Since coming into care, [name redacted]experienced placement breakdowns and significant difficulties in education (leading to him needing to be physically restrained between 1-3 times a day due to violent behaviour towards others and himself). He regularly demonstrated self-harming behaviours such as banging his head into a wall, threatening to jump in front of a bus, and damaging belongings/property. [name redacted] was unable to follow rules or boundaries, and being asked to do so contributed to him becoming highly dysregulated.
Since moving into Pembroke House, [name redacted] has blossomed, and is now a very different boy to the one I had been working with for 18 months prior. Following a considered and thoughtful transition process (which had to be cut short due to the foster carer ending the placement in an emergency, to which the staff team reacted supportively and flexibly), [name redacted] was closely supported to settle into.
the home. Despite being the youngest child there, staff actively made sure that he became part of the family, and encouraged him to bond with the other young people, and to participate in a variety of activities.Now, [name redacted] attends school every day, participates in lots of activities including football clubs and music lessons, and he appears to be thriving. He is working towards accessing therapeutic support, and accesses regular key-work sessions.
It is absolutely evident that staff have gone above and beyond for [name redacted], and I have no doubt that the same is true for the other young people in the home. The staff team work hard to give the home a ‘family feel’ and the warmth and love, as well as boundaries and structure, strikes the right balance.
I would not hesitate to recommend Pembroke House and their dedicated staff team to any Local Authority or family seeking a residential placement for a traumatised young person.
Please feel free to contact me if you would like any further information.
Kind regards,
[name redacted]
Senior Social Worker
Children Looked After Service [detail redacted]”